News and InsIghts
Posted on
October 10, 2017

Talking CX with Jenny Williams

Talking CX Jenny Williams Marketing Agility

"From a people perspective, you need to nurture a couple of little teams so that you have success —  success breeds success.”

Marketing agility is a term we hear a lot, but few people have as of a unique viewpoint as Jenny Williams. From running successful digital agencies to being CMO for some of Australia’s biggest brands, Jenny Williams steps inside The Works van to join the CX conversation. Williams delves into everything from the cultural aspects of embracing experimentation, improving your teams’ agility and getting practical on fostering collaboration to successfully deliver against digital transformation objectives. The Works was named Australian CX Agency of the Year at the 2016 AdNews agency awards. To find out what a strategic approach to CX could do for your business, contact The Works’ creative partner Douglas Nicol by phone 0411 114 635 or email

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